Shipping policy

All ZONE3 orders are delivered directly from BikeChain HQ here in Melbourne, Australia wide.

Shipping costs are a flat rate of $15 for purchases totaling under $99 and Free Express shipping is provided for purchases totaling over $99. When goods are in-stock, orders are dispatched within 1 to 2 business days. When an item is out of stock, one of our customer support team members will reach out to you of offer an alternative item or a full refund.

Shipping times are estimated at between 1 and 3 business days to metro locations, and between 5 and 7 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory, depending on your location. High demand periods such as Christmas can see orders take an extra 1-2 business days to be delivered.

*Please note that made to order and pre order items ship from the United Kingdom and shipping time will increase. Please allow up to 12 business days for your order to be shipped.